SCALABILITY SCORECARD

Episode 27 - Culture as Strategy: How Purpose and Values Drove a 22X Valuation with Paul Spiegelman

Paul Spiegelman is the co-founder of the Small Giants community, a peer group of purpose-driven business leaders. As the former chief culture officer of Stericycle and co-founder/former CEO of Beryl Health, Paul has pioneered approaches to building culture-first organizations. His journey from founding a medical alert business in the mid-1980s to selling Beryl Health for 22x EBITDA demonstrates how purpose-driven leadership can create exceptional business value while prioritizing people.

In this episode of The Freedom Experience, Paul and I explore the connection between purpose, culture, and business success. We discuss how putting employees first creates sustainable growth, the challenges of maintaining culture through transitions, and the personal journey of finding purpose after a successful exit. If you're interested in building a business that makes a difference while delivering exceptional results, this conversation is for you.

Watch the Episode on YouTube. And SUBSCRIBE!

Key Takeaways:

  • The Circle of Growth: Paul explains his proven model where focusing on employees first drives customer loyalty, which generates profit that can be reinvested in people.
  • Culture as Competitive Advantage: Learn how Beryl Health commanded 20-30% premium pricing while achieving 5-6x higher profitability than competitors by prioritizing culture.
  • Navigating Transitions: Paul shares insights on protecting company culture through growth and acquisition, including his decision to reject private equity offers.
  • Finding Purpose: We discuss the ongoing search for purpose, managing mental health as a leader, and maintaining fulfillment after a successful exit.
  • Next Generation Leadership: Valuable advice for emerging leaders on building relationships, staying patient with career development, and seeking mentorship.

Resources and Links:

  • Connect with Paul Spiegelman on LinkedIn
  • Join the Small Giants Community at www.smallgiants.org
  • Contact Paul directly at [email protected]
  • Books by Paul Spiegelman:
    • Small Giants
    • Why is Everyone Smiling?
    • Patients Come Second
  • Mentioned in this episode:
    • Beryl Health
    • Stericycle
    • Small Giants Community Leadership Academy

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